Budget utilization for improved business contingency planning in service delivery

摘要

Service delivery using geographically distributed delivery locations has emerged as a mature methodology of service delivery. The fragile nature of business environments at the delivery locations has resulted Business Continuity Planning methodology in becoming a key differentiator between service delivery organizations. Increasingly, these organizations are actively seeking to allocate funds for improving their BCP posture by procuring resources. However, the conventional techniques of cost benefit analysis while allocating budget for the procurement of resources do not take into account the special need of factoring for resumption plans while procurement of resources for BCP. In this paper we explore the issues faced in utilizing budgets for BCP, and suggest a broad methodology that may be used for optimal budget utilization.