A Fuzzy Multiple Criteria Decision Making Approach to Assess the Importance of Risk Factors in Software Development Project

摘要

This study investigates and identifies the assessment factors in software development project risk through literature reviews. Based on the identified assessment factors, a hierarchical structure of five dimensions and twenty-two factors is constructed, and two systematic approaches, fuzzy multiple criteria decision making (F.MCDM) and consistent fuzzy preference relations (CFPR), were employed to assess the absolute and relative importance rates and then determine priorities of these factors. Among the identified dimensions, "Organization Function Risk" was considered as the most important dimension to influence the software development project performance.