Social service organization is a structure that mainly provides knowledge service and regards knowledge management as the kernel part of its management system. Through knowledge management, which includes explicit and implicit knowledge management, the knowledge reserve and knowledge value of the organization as a whole can be increased. Knowledge management also helps to improve technique and the performance of product and service through knowledge application, promote knowledge circulation within the organization, improve the efficiency to acquire knowledge, point out the direction of knowledge innovation, assist the organization with developing technology, give full play to individual's ability and potential, increase the learning ability of individual and organization and improve corporate IQ.
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