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Coordination and Division of Labor in Open Content Communities: The Role of Template Messages in Wikipedia

机译:开放内容社区中的协调与分工:维基百科中模板消息的作用

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Though largely spontaneous and loosely regulated, the process of peer production within online communities is also supplemented by additional coordination mechanisms. In this respect, we study an emergent organizational practice of the Wikipedia community, the use of template messages, which seems to act as effective and parsimonious coordination device to signal quality concerns or other issues that need to be addressed. We focus on the template "NPOV", which signals breaches on the fundamental policy of neutrality of Wikipedia articles, and we show how and to what extent putting such template on a page affects the editing process. We notably find that intensity of editing increases immediately after the "NPOV" template appears and that controversies about articles which have received the attention of a more limited group of editors before they were tagged as controversial have a lower chance to be treated quickly.
机译:虽然在很大程度上自发,并且松散地监管,但在线社区内的同行生产过程也被额外的协调机制补充。在这方面,我们研究维基百科社区的紧急组织实践,使用模板消息,这似乎充当了信号质量问题或需要解决的其他问题的有效和解析的协调设备。我们专注于模板“NPOV”,这对维基百科文章的中立基本政策进行了违反,我们展示了如何以及在何种范围内将此类模板在页面上的基本以及在何种程度上影响了编辑过程。我们显然发现,在“NPOV”模板出现并在被标记为有争议之前,在“NPOV”模板出现并对更多有限的编辑群体注意力引起的文章中的文章具有争议之后,我们的编辑强度会增加。

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