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The Relationship between Factors of Golf Facilities and Satisfaction of Inbound Golfers: An Empirical Study on Mainland China

机译:高尔夫设施因素与入境高尔夫球手满意度之间的关系:中国大陆的一项实证研究

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The focus of this paper is to empirically test a proposed model to better understand the inbound golfers' perception judgments. The authors proposed an integrated conceptual model to explore the relationships between the golfer facilities and services, golf course environment, golf participation, golf experience and golfer satisfaction in order to give some suggestions to improve the management level of golf clubs in mainland China. The author tested the model by survey data from inbound golfers of six golf clubs in Shenzhen and Sanya, China. The results indicate that golf facilities and services affect golfers' satisfaction mediating by golf participation and golf experience; golf environment affect golfer satisfaction mediating by golf participation and golf experience; golf participation has indirectly influenced golfer satisfaction through golf experience.
机译:本文的重点是对新提出的模型进行实证检验,以更好地了解入境高尔夫球手的知觉判断。作者提出了一个综合的概念模型,以探索高尔夫球手设施和服务,高尔夫球场环境,高尔夫球参与度,高尔夫体验和高尔夫球手满意度之间的关系,从而为提高中国大陆高尔夫球杆的管理水平提供一些建议。作者通过来自深圳和中国三亚的六个高尔夫俱乐部的入境高尔夫球手的调查数据对模型进行了测试。结果表明,高尔夫设施和服务会通过高尔夫参与和高尔夫体验影响高尔夫选手的满意度。高尔夫环境通过高尔夫参与和高尔夫体验影响高尔夫选手的满意度;高尔夫参与通过高尔夫体验间接影响了高尔夫球手的满意度。

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