An Appointment Scheduling Optimization Method in Healthcare with Simulation Approach

摘要

This paper presents a new mathematic model proposed to optimized appointment scheduling problems in healthcare. We actually introduced an Integer programming model with a Tabu search approach while add a simulation model addressed in Appointment Scheduling (AS) healthcare operating system for the assessment in an emergency center of various patient flow control and timing scenarios to obtain minimum patient waiting time and patient satisfaction during their treatment in hospital.