Integrating End User Experience to Ensure Pathways to Resilient, Compliant and Sustainable Outcomes During a Mega Plant Expansion

摘要

Where do you begin to ensure resilient, compliant, and sustainable outcomes while more than doubling the capacity of your treatment plant on a site that is too small, with a schedule that is too short, as part of a compliance program that is under intense public and regulatory scrutiny? You begin by recognizing that the end of construction is not the finish line, instead, it is the beginning of your future, and you manage risk by involving the people who will operate and maintain the plant in the decision-making process.