Digital Transformation Case Studies Across Industries – Literature Review

摘要

Digital transformation (DT) has been introduced in all industries for improving the way of running business. Industries have embraced technology to different extents, as not all technologies can be equally implemented, even in semantically similar processes. This can be explained by the fact that the hype cycle of emerging technologies differently impacts industries from the time a concrete technology has been discovered and introduced, to the time when technology reaches its full potential of use in real processes, or so-called maturity. This paper presents a literature review on Digital transformation papers, which use the case study method in their researches and/or compare digital transformation case studies across different industries. The purpose of the analysis of case studies is to bring some light to real digital transformation processes and their success in practice. Analysed papers are selected from the Web of Science database based on content, industry and number of papers within it.