Knowledge Management System for Supporting the Small Medium Enterprise (UMKM) in Bekasi City

摘要

“Usaha Mikro Kecil Menengah” (UMKM), a kind of Small Medium Enterprise in Indonesia, has become an important part of the national economic system. Developing UMKM is a strategic task to drive the national economy because its business activities cover almost all business fields. One of the problems faced by UMKM is the lack of knowledge and skills to manage the business. Such a human resource problem should be addressed for increasing the competitiveness in the market today. The article proposed a knowledge management system (KMS) development method using the Amrit Tiwana framework in which some stages should be conducted, i.e. infrastructure evaluation stages, knowledge system analysis, team knowledge management design, the development of knowledge management system, prototype deployment, and evaluation.