Reformulating Requirements Modelling for Digitalisation: A Structuration and Semiotic Informed Approach

摘要

Articulated within this paper is a qualitative investigation into using structuration and semiotic theories that suggests improvements to communica-tion when developing new software. Forming the analysis, an Information System (IS) designed using the Unified Modelling Language (UML) allied with the Agile software development process exposed a key factor: the need for effective communication. This factor caused a negative outcome when devel-oping a new IS necessary to support the digitalisation of a business. Analysing the conditions and adjusting requirements modelling with structuration and semiotic theories, team members expressed with clarity requirements for their new IS as real-world effects and causes. Such cause and effect statements align to Peircean interpretant signs that facilitated effective communication.