Capturing the Participants' Voice: Using Causal Mapping Supported by Group Decision Software to Enhance Procedural Justice

摘要

This paper examines the way in which causal mapping, aided by group decision software, adheres to the tenets of procedural justice. Causal mapping workshops utilise a dual facilitation process that enables the participants' "voice" to be heard. We demonstrate how a causal mapping process of investigation surfaces authentic qualitative data by aligning the process of investigation with the principles of procedural justice as found in organisational justice literature. This is supported by a statistical analysis of the dimension of procedural justice using the responses of workshop participants.