The Role of Human Resource Information System on Staff Retention Management

摘要

It is important to retain Quality employees in the organization, and there is limited empirical research regarding the application of Quality Human Resource Information Systems in staff retention management. This paper covers the application of quality HRIS (e.g. Recruitment Information, and Personnel Information) in staff retention management in the hospitality industry by adoption of institutional theory and job characteristics theory. The focus of this research is on the activities of the organization at the early stage of recruitment and selection levels. Adoption of institutional theory provides a perspective to internal and external staff turnover factors (e.g. remuneration, training quality, and lack of growth opportunities) prior to recruiting an employee to the organization. This research will be conducted at a well-known company in the hospitality industry.