Examination of Enterprise Resource Planning (ERP) implementation in a Sub-Saharan African (SSA) nation: A panoptic perspective

摘要

Existing literature has suggested that business environment exerts an influence on the successful adoption and use of IT. The factors that impact success of IT implementation in developed countries could be significantly different from those of the developing economies. The present study extends a study by Karimi et al. (2007) that explored the effect of extent of ERP implementation on business process outcomes in Ghana, a Sub-Saharan Africa country. The study considered the effect of Data Culture, Ethical factors, and Organizational Integration, and how they influence ERP implementation. The results of the study confirmed a panoptic effect of ERP systems among SSA firms. The results of the study also highlighted the robustness of the panoptic theory in explaining ERP implementation. Future research may extend the current work by collecting data from other SSA countries to enhance the generalizability of the findings and the nomological model presented in this paper.