Resilience Analysis of Collaborative Process Management Systems

摘要

Process management allows for the automated coordination of processes involving human and computer actors. In modern economies it is increasingly needed for this coordination to be not only within organizations but also to cross organizational boundaries. The dependence on the performance of other organizations should however be limited, and the control over the own processes is required from a competitiveness perspective. Overall, this indicates a federated process management approach instead of a centralized one. This paper analyses the resilience of automated process management overall and especially how the use of federated process management impacts that resilience.