Personalization in the User Interaction Design Isn't Personalization Just the Adjustment According to Defined User Preferences?

摘要

User diversity plays an essential role in the design of modern Human Computer Interaction (HCI) systems. Users differ among their perception and utilization of technology. Thus, designers of modern Information and Communication Technologies (ICT) systems are asked to consider these aspects and to build interaction systems which are able to support and react to changing user wishes and needs. This work focuses on the identification and elaboration of this additional user-related and contextual information and facilitates to structure the design process of new user-adaptive systems. Based on a comprehensive literature review this work presents methods, tools and systems used to pre and post process user- and context-related information as well as different approaches for the adaption decision process. Additionally, based on a set of selected systems the work illustrates the adaption process.