Key Factors for Successful ERP Implementation: Case Studies from Private and Public Organizations in Thailand

摘要

Enterprise resource planning systems (ERP) are increasingly being adopted by organizations in developing countries. The objective of this study is to understand the processes and explore the key factors affecting ERP implementation in organizations. To derive the factors and to examine the situation of ERP implementation, this study conducts case studies of ERP implementation in private and public organizations in Thailand. The research offers an explanation of the differences in ERP implementation in relation to their organizational and cultural setting. The result from this study can be used as a guide for management in organizations planning to implement ERP to foresee and handle with such issues pertaining to the phenomena effectively.