Towards Rigid Actor Assignment in Dynamic Workflows

摘要

Compared to business processes in other business domains, dynamic workflows in disaster management need a rather rigid allocation of work to actors. The work schedule must conform to available resources and their skills. Moreover, to ensure that each actor is able to quickly start working and to complete pieces of work rapidly, work must be distributed evenly. This also reduces the overall waiting time, which is an important issue in disaster management. Additionally, each actor should only have few tasks assigned at any point in time in order to be able to reliably perform critical tasks, without being overburdened. As conventional Business Process Management (BPM) tools do not fully meet these requirements, we provide an additional layer to BPM tools, the so-called Dynamic Resource Allocation (DRA) component.