Exploring the Future Shape of Business Intelligence: Mapping Dynamic Capabilities of Information Systems to Business Intelligence Agility

摘要

A major challenge in today's turbulent environments is to make appropriate decisions to sustainably steer an organization. Business intelligence (BI) systems are often used as a basis for decision making. But achieving agility in BI and cope with dynamic environments is no trivial endeavor as the classical, data-warehouse (DWH)-based BI is primarily used to retrospectively reflect an organization's performance. Using an exploratory approach, this paper investigates how current trends affect the concept of BI and thus their ability to support adequate decision making. The key focus is to understand dynamic capabilities in the field of information systems (IS) and how they are connected to BI agility. We therefore map dynamic capabilities from the IS literature to agility dimensions of BI. Additionally, we propose a structural model that focusses on DWH-based BI and analyze how current Bl-related trends and environmental turbulence affect the way that BI is shaped in the future.