Using organizational culture approach and COBIT framework in designing of information technology governance on non ministrial government institute (LPNK), case study: Center for scientific documentation and information - Indonesian institute of sciences

摘要

This study developed IT governance model that can be used to assess the delivery and support of information service in PDII-LIPI. The assessment is conducted through the control and performance indicators based on the COBIT 4.1 framework domain Delivery and Support (DS), adjusted for the condition of IT governance in PDII-LIPI. To examine aspects of policy implementation strategy also conducted an assessment of organizational culture through organizational culture assessment instrument (OCAI) based on the theory of competing values framework. By competing value framework can be mapped up the delivery and support of model maturity level so that it can measure how well the existing processes of information technology and evaluate the aspects that needed to be improved.