Computer-supported collaborative accounts of major depression: Digital rhetoric on Quora and Wikipedia

摘要

We analyze digital rhetoric in two computer-supported collaborative settings of writing and learning, focusing on major depression: Wikipedia and Quora. We examine the procedural rhetoric of access to and interaction with information, and the textual rhetoric of individual and aggregated entries. Through their different organization of authorship, publication and reading, the two settings create divergent accounts of depression. Key points of difference include: focus on symptoms and causes vs. experiences and advice, use of lists vs. metaphors and narratives, a/temporal structure, and personal and relational knowledge.