Modeling Emergency Care Process Taking into Account Its Flexibility

摘要

It is widely recognized that the development of business processes (BPs), in the healthcare field, has a deep need of BP flexibility. This is due to changes that take place frequently. Hence, flexibility is one of the most overriding concepts in Healthcare. Since the Emergency departments are very complex, the processes structure has to be dynamically adapted and changed, specifically when dealing with crisis and disasters such as terrorist attack, earthquake, and hurricane, which often affect a high number of people. In such cases, the execution of the established plans is often perturbed. To allow flexible emergency care (EC) processes modeling, we have chosen the AristaFlow BPM suite as well as jBPM BPMSs.