SIX SIGMA SUCCESS: A VIEW THROUGH AUTHENTIC LEADERSHIP AND BEHAVIORAL INTEGRITY THEORETICAL LENSES

摘要

Despite plethora of empirical evidence establishing a strong positive correlation between topleadership support and a successful Six Sigma implementation, there is a dearth of studies thatinvestigate in depth how the top leadership actually influences the Six Sigma success throughtheoretical lenses. Drawing on Authentic leadership, and Behavioral Integrity theory, this studyuses a cross-sectional survey methodology to explain why and how the top leadershipcharacteristics influence the success of this quality improvement initiative. Preliminary resultssuggest that authentic leaders and leaders with behavioral integrity significantly and positivelyinfluence the outcome of a Six Sigma process.