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HOW TWO MANAGEMENT ENGINEERS AND A SIMULATION SOFTWARE CAN SUPPORT THE ORGANIZATION OF A NEW SURGICAL PRE-ADMISSION UNIT

机译:两种管理工程师和模拟软件如何支持新的外科手术前准入单位的组织

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We report a practical experience in a working hospital. Every surgical operation is preceded by a pre-admission process, destined to analyze patients conditions, which involves many different departments beside the one executing the operation. We started from an organization which provided independent processes for every surgical department, which asked elsewhere for inspections and consulting. A transformation was effected, by designing a new unit which manages a centralized process, utilized by all surgical departments, where all other interested departments, services or units work together in synchrony. That permits to save time and movements of patients inside the hospital, and to reduce total pre-admission times, thus obtaining a better utilization of hospital resources. In order to rule a transformation which required the collaboration of many different groups independently operating before, an accurate design and management control was operated by simulation. After a quantitative analysis of process phases, a new model was built and coded in language Arena. The model evidenced critical aspects suggested useful modifications and adaptations which permitted to get a better working. We think the experience from a specific case may be easily extended to other similar ones.
机译:我们报告在一家工作医院的实践经验。每次外科手术之前都要进行入院前的过程,该过程旨在分析患者的状况,除执行手术的过程外,还涉及许多不同的部门。我们从一个为每个外科部门提供独立流程的组织开始,该组织要求在其他地方进行检查和咨询。通过设计一个新的单元来进行改造,该单元管理着一个集中的过程,并被所有外科部门利用,所有其他感兴趣的部门,服务或部门在此协同工作。这样可以节省患者在医院内的时间和人员流动,并减少入院前的总时间,从而更好地利用医院资源。为了进行变革,要求以前需要独立运行的许多不同团队的协作,通过仿真对精确的设计和管理控制进行了操作。在对过程阶段进行定量分析之后,建立了一个新模型,并使用Arena语言进行了编码。该模型证明了关键方面,提出了有用的修改和改编,这些修改和改编允许更好地工作。我们认为,来自特定案例的经验很容易扩展到其他类似案例。

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