Coordination as a Service to Enable Agile Business Networks

摘要

This paper surveys the current organizational requirements of agile business networks and then studies how emerging ICT are addressing the needs. The paper concludes that while several requirements are covered by novel cloud and Saas offerings, several requirements related to service coordination, collaboration, risk management and relation management are not properly addressed by ICT offerings yet. The paper proposes coordination as a service (CAAS) to fill this gap and outlines the key characteristics of CAAS.