WORKSHOP HOW DO THEY DO IT? INCLUSIVE TECHNIQUES TO SUPPORT SYSTEMS MAPPING FROM HEALTHCARE AND BEYOND

摘要

The workshop will examine the use of representational techniques such as systems mapping to facilitate understanding of the health service through the assessment of risk of existing or proposed systems and opportunities for inclusive design, in order to produce "blueprints" for change. We will learn about types of representation in use (for example flow charts, organograms or exclusion audits) and discuss the merits of various approaches. We particularly welcome participation from practitioners who apply these or similar tools within healthcare or other industries.