Insights from Applying Rigor Metric to Healthcare Incident Investigations

摘要

Eight attributes of a rigorous intelligence analysis process were identified in prior research: hypothesis exploration, information search, information validation, stance analysis, sensitivity analysis, specialist collaboration, information synthesis, and explanation critiquing. Prior findings about new insights generated by augmenting traditional healthcare investigations with human factors expertise were categorized with respect to these attributes. This exploratory work shed light on how well the attributes generalize to a different domain and inspired suggestions for increasing the process rigor of healthcare investigations.