@@It all started well. We had gained credibility at the Monitors Business Group in Taiwan, particularly with the disassembly exercises (see chapter 7.3) and the benchmarking (see chapter 6.3) which contributed to the perception that environmentalists from Eindhoven could really help to move the business forward. The environmental benchmark had hit the jackpot; it demonstrated that products of Sony and Samsung were better - and not just from an environmental perspective. There was too much material being used in the Philips’ products, the product architecture was too complicated and the cables and wires were an unorganized mess.
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