PERFORMANCE OF INDIVIDUALS AND GROUPS IN SENSEMAKINGOF INFORMATION FROM COMPUTER DECISION AIDING SYSTEMS

摘要

This study presents preliminary results of a comparison of the manner in which individuals and agroup of decision makers make sense of computer-aided information. Experiments were conductedto analyze the differences between individuals and a group of sense makers with respect to theirperceptions of decision aiding information using Weick's sensemaking dimensions. The group ofdecision makers tended to grasp situations in more detail, use consensus in validating computer-aidedinformation, adapt to new information more readily, and pay more attention to automation reliability.On the other hand, the individuals tended to ass assimilate decision-aided information into practice andto use cues from automation, and pay attention to the practical use of automated information.