Existing electronic negotiation systems (ENSs) typically implement a single, fixed negotiation protocol, which restricts their use to negotiation problems that were anticipated and established a priori by the system's designers. The single-protocol restriction limits ENSs' applicability in experiments and in many real-life negotiation situations. ENSs that allow for the use of different protocols also allow for the customization to users' needs and abilities. We present theoretical foundations for the design of flexible and highly customizable protocol-driven ENSs.
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