The term Hi-Tech Hi Touch was coined by John Naisbitt in the early 80's. Since then his concept about the conscious integration of technology into our lives became even more relevant. In the wearIT@work research project we argue that the Hi-Tech Hi-touch approach should be applied explicitly and systematically to wearable computing in order to enhance both the "hard" and "soft" system outcomes. It is suggested that careful consideration of an extended set of human, social and organisational factors in the design of a wearable computing system will increase its acceptance by users and overall effectiveness. In this paper we briefly present the approach and outline the human, social and organisational factors we are exploring using a User Centered Design methodology (UCD).
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