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IWTrust: Improving User Trust in Answers from the Web

机译:IWTrust:提高用户对Web答案的信任

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摘要

Question answering systems users may find answers without any supporting information insufficient for determining trust levels. Once those question answering systems begin to rely on source information that varies greatly in quality and depth, such as is typical in web settings, users may trust answers even less. We address this problem by augmenting answers with optional information about the sources that were used in the answer generation process. In addition, we introduce a trust infrastructure, IWTrust, which enables computations of trust values for answers from the Web. Users of IWTrust have access to sources used in answer computation along with trust values for those source, thus they are better able to judge answer trustworthiness.
机译:问题回答系统的用户可能会找到答案,而没有任何足以确定信任级别的支持信息。一旦这些问答系统开始依赖质量和深度相差很大的源信息(例如Web设置中的典型值),用户对答案的信任就可能更低。我们通过使用有关答案生成过程中使用的来源的可选信息来扩充答案来解决此问题。此外,我们引入了信任基础结构IWTrust,它可以为Web的答案计算信任值。 IWTrust的用户可以访问答案计算中使用的源以及这些源的信任值,因此他们可以更好地判断答案的可信度。

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