Business Model Scenarios for Remote Management

摘要

Based on a cross-industrial research project, we describe the different business model scenarios for the introduction of remote management technologies at the end-customer's premises. While remote management is introduced to aid the digital convergence between previously dissociated islands of end-user devices, and new service opportunities are created, several dominant industry trends run counter to this attempt at centralization. We offer a critical appraisal of the business challenges posed to the existing business models. Four business model scenarios are proposed that describe the most feasible evolutions in the coming years. Strategic business requirements are identified to appreciate the viability of each business scenario.