MAPPING THE INFORMATION SYSTEM DEVELOPMENT PROCESS

摘要

Action research is used to gain understanding of how an IS development methodology emerges in practice and how it can contribute to value creation in organizations. The Multiview framework is used to guide the action research project. A graphical notation for mapping the unfolding of IS development projects is developed and applied to the project. Reflection on the project leads to a number of lessons being drawn about the organization of the IS development process, addressing themes such as vision, time pacing, and the role of architecture. The paper concludes with ideas about how the theoretical underpinnings of IS development might be bolstered by complex adaptive systems.