Investigating the Influence of Agency on Trust in a Collaborative Game-Based Scenario

摘要

This study is part of an ongoing investigation into the ways in which individual differences may interactwith game characteristics to impact performance and subjective trust outcomes within virtual environments.In this study, researchers investigated the impact of team leader agency on trust and performance. Fortycollege students were told they were working alongside a computer-programmed team leader or a humanteam leader who provided instructions for twelve tasks in a first-person shooter game, Arma 3TM. Resultsindicate that team leader agency may not impact subjective trust using this type of experimental manipulation,but that intrinsic motivation is related to trust outcomes. Results also indicate differences in the numberof times participants reviewed the team leader’s task instructions as a function of agency. Implicationsfor future research include measuring trust behaviorally and investigating whether game-based intrinsicmotivation may mediate the relation between trust and performance.