JOB DESIGN FOR REMOTE COLLABORATION IN DRILLING OPERATIONS

摘要

In a field study in the oil and gas industry, the impact of introducing real-time data transferfor remote collaboration was investigated. The change involved relocating jobs fromoffshore to offices facilities and using computer-mediated information and distancecommunication. A total of 44 staff from 4 companies were interviewed and observed.While the centers succeeded in delivering the wells and providing a better basis fordecisions onshore, the impact on job design was not entirely positive. Guidelines for thedesign and implementation of remote operations are proposed in order to alleviate the lackof sensory information, physical activity and social interaction within the distributed team.