Assessing Information Quality by Six Sigma Method

摘要

Information is the most critical resource of any organization. However, its value to the organization is dependent on its quality. In order to manage information quality, the foremost requirement is the ability of the organization to evaluate the quality of information held in their systems and the measures in place to ensure that only quality information is captured, processed, and contained with their information systems. However, obtaining accurate measurement and cost-effective assessments of information quality has been prevented by the complexities of information systems and the subjective nature of information quality. This research introduces a new approach to information quality measurement and employs six-sigma approach to information quality assessment. The fundamental contribution of this research is the focuses on continuous improvement of information quality by a systematic assessment of multiple information quality dimensions.