Provisioning of residential voice and data subscriber services is a repetitive task and at the same time constitutes a key differentiation area for service providers. This paper presents an approach to subscriber service provisioning that is built around a concept of service and provision profiles. They allow services to be described in a network-independent manner and at the same time provide a formal method to define and derive the necessary network provisioning steps. Because they are machine interpretable, they can be leveraged to build provisioning systems that automate the subscriber provisioning process and are very easy to customize.
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