When a Paradigm is Inconsistent with Intuition: The Case of Inconsistency Management

摘要

The acceptance and correct use of new paradigms in information systems engineering is highly affected by cognitive dispositions of the individual engineers. In particular, the engineers' intuition - based on their vast experience - may come in the way of accepting the rationale of a new paradigm. Analyzing engineers' reaction to a newly introduced paradigm through the lens of cognitive psychology may highlight potential barriers to the paradigms' successful adoption and use. In this position paper we demonstrate the potential benefit of the above-proposed approach via a case study focusing on the paradigm of inconsistency management. We present our findings, based on in-depth interviews with 20 practitioners, and analyze them using the dual-process theory, highlighting a clear clash between their intuition and the paradigm's rationale.