THE ICEBERG ON THE SEA: WHAT DO YOU SEE?

摘要

Although organizations began to adopt enterprise systems (ES) in the 1980s (Hayman, 2000), academicrninterests have just started. This literature review of ES articles appearing in academic information systems (IS)rnjournals indicates that while previous ES studies have provided some interesting findings, only limited aspectsrnof enterprise systems have been explored. We have essentially focused on the iceberg above the sea, ignoringrnwhat is going on under the water. This paper contributes to the ES research by identifying strengths andrnweaknesses of ES research to date, and suggesting future research opportunities.