EMOTIONAL COMPETENCE IN HUMAN-ROBOT COMMUNICATION

摘要

Since emotional competence is an important factor in human communication, it will certainly also improve communication between humans and robots or other machines. Emotional competence is defined by the aspects emotion recognition, emotion representation, emotion regulation and emotional behavior. In this paper we present how these aspects are intergrated into the architecture of the robot head MEXI. MEXI is able to recognize emotions from facial expressions and prosody of natural speech and represents its internal state made up of emotions and drives by according facial expressions, head movements and speech utterances. For its emotions and drives internal and external regulation mechanisms are realized. Furthermore, this internal state and its perceptions, including the emotions recognized at its human counterpart, are used by MEXI to control its actions. Thereby MEXI can react adequately in an emotional communication.