Indexign for Your audience: Writing Indexes that Work

摘要

The frazzled reader scans your text, anxiously looking for the key word ro phrase that will unravel the maystery of a less-than-helpful graphical user itnerface. Reaching for coffee that immediately slops onto the keyboard, the reader then resorts to desperate measures and opens your index. A quick scan of the entries confirms the reader's worst fears. The index is no help. The reader gives up, calls the Technical Support Help Desk, and relegates your carefully crafted documentation to the floor next to the recycle bin.