An Analytical Business Process Modelling Language: An Illustrative Example

摘要

Fierce competition exists between companies due to globalization where even small companies have a reach to wider international markets using the internet (e-business). Evaluation of business processes is very important for analysis and improvement for an organization. Different methods are used to evaluate the performances of business processes. However, there is insufficient support to evaluate the processes with detailed graphical representations. In this paper, we focus on the relation of evaluation of business processes with its representation. We follow the design science methodology in order to provide business process models for performance analysis of processes. We also provide the constructs and patterns of business process modelling for analysis and improvement of business processes. The analytical business process modelling language is highlighted with the help of a case study.