Assessing Impact of Organizational Culture in The Transformation of IT into Business Value

摘要

The process of turning IT investment into realized business value is long and complex. According to Soh and Markus (1995) process theory, there are three stages during this process: IT conversion, IT use, and competitive process. Successful completion of each stage will enable the organization to pursue the next stage in the process. Moreover, the execution of each stage is dependent on a number of factors. Organizational culture is generally regarded as one of the most important factors influencing IT success in organizations. This research seeks to analyze the role played by organizational culture in the process-based creation of IT business value using the process theory proposed by Soh and Markus (1995).