Building Conceptual Models in QFD

摘要

The aim of this article is two folds. Firstly, it presents a seven steps procedure for elaborating QFd Conceptual Models in product development. Two examples illustrate how this procedure can be utilized: one is in a manufacturing process with property transformation and, another one is with forM transformation. Secondly, the article presents a set of factors that influence the choice of tables, matrices, and their arrangement in the construction of conceptual model: type of product, type of fabrication process, and stages of development cycle in which QFD is being applied. The seven steps procedure and the set of factors constitute the contribution of this article.