KEEPING UP: To compete with aftermarket rivals, dealers need a new approach to service

DAVID KUSHMA

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KEEPING UP: To compete with aftermarket rivals, dealers need a new approach to service

机译：跟上：要与售后市场竞争对手竞争，经销商需要一种新的服务方法

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The right front tire looked so alarmingly low that I wanted it attended to right away, even on a Sunday morning. So I took my car to one of the few shops near me that was open - a repair chain outlet 3 miles up the road.

机译：右前轮胎看起来如此令人惊讶地低，即使在星期天早上，即使在星期天早上，我希望它能得到它。所以我把我的车带到了我附近的少数商店中，这是一个开放的 - 一个维修连锁店3英里。

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《Automotive news》 |2019年第6904期|共1页
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DAVID KUSHMA;
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正文语种 eng
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1. KEEPING UP: To compete with aftermarket rivals, dealers need a new approach to service [J] . DAVID KUSHMA Automotive news . 2019,第Supplaa6904期

机译：跟上：要与售后市场竞争对手竞争，经销商需要一种新的服务方法
2. $30 billion customizing business is up for grabs: Some dealers take on aftermarket rivals while others stay on the sidelines [J] . Lindsay Chappell Automotive news . 2012,第6523期

机译：价值300亿美元的定制业务迫在眉睫：一些经销商与售后市场的竞争对手竞争，而另一些则持观望态度
3. Hella Gutmann Solutions encourages independents to take on ADAS challenge: HGS mega macs range of tools 'allows independent aftermarket to compete directly' with main dealers [J] . Christopher Anthony Tyres and Accessories . 2019,第Apra期

机译：Hella Gutmann Solutions鼓励独立人员接受Adas挑战：HGS Mega Mac的工具系列“允许独立的售后市场直接与主要经销商直接竞争
4. Keeping Web Service interface complexity low using an OO metric-based early approach [C] . Cristian Mateos, Alejandro Zunino, Sanjay Misra, Latin American Computing Conference . 2016

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5. Improving administrative operations for better client service and appointment keeping in a medical/behavioral services clinic. [D] . Hackett, Stacey Lynn. 2008

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6. A Competing-Risk Approach for Modeling Length of Stay in Severe Malaria Patients in South-East Asia and the Implications for Planning of Hospital Services [O] . Claire M Keene, Arjen Dondorp, Jane Crawley, -1

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7. Developing strategic managers for UK public services---a competing values and competences approach. [O] . Talbot Colin 1995

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KEEPING UP: To compete with aftermarket rivals, dealers need a new approach to service

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