Impact of Communication Errors in Radiology on Patient Care, Customer Satisfaction, and Work-Flow Efficiency

Siewert Bettina; Brook Olga R.; Hochman Mary; Eisenberg Ronald L.

首页> 外文期刊>AJR: American Journal of Roentgenology : Including Diagnostic Radiology, Radiation Oncology, Nuclear Medicine, Ultrasonography and Related Basic Sciences >Impact of Communication Errors in Radiology on Patient Care, Customer Satisfaction, and Work-Flow Efficiency

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Impact of Communication Errors in Radiology on Patient Care, Customer Satisfaction, and Work-Flow Efficiency

机译：沟通误差在放射学中的影响，患者护理，客户满意度和工作流程效率

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摘要

OBJECTIVE. The purpose of this study is to analyze the impact of communication errors on patient care, customer satisfaction, and work-flow efficiency and to identify opportunities for quality improvement.

机译：客观的。本研究的目的是分析通信误差对患者护理，客户满意度和工作流程效率的影响，并确定质量改进的机会。

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来源
《AJR: American Journal of Roentgenology : Including Diagnostic Radiology, Radiation Oncology, Nuclear Medicine, Ultrasonography and Related Basic Sciences》 |2016年第3期|共7页
作者
Siewert Bettina; Brook Olga R.; Hochman Mary; Eisenberg Ronald L.;
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作者单位

Beth Israel Deaconess Med Ctr Dept Radiol 330 Brookline Ave Boston MA 02215 USA;

Beth Israel Deaconess Med Ctr Dept Radiol 330 Brookline Ave Boston MA 02215 USA;

Beth Israel Deaconess Med Ctr Dept Radiol 330 Brookline Ave Boston MA 02215 USA;

Beth Israel Deaconess Med Ctr Dept Radiol 330 Brookline Ave Boston MA 02215 USA;

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原文格式 PDF
正文语种 eng
中图分类放射医学;
关键词
communication; customer satisfaction; outcome; quality assurance; work-flow efficiency;

机译：沟通;客户满意度;结果;质量保证;工作流程效率;

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专利

1. Impact of Communication Errors in Radiology on Patient Care, Customer Satisfaction, and Work-Flow Efficiency [J] . Siewert Bettina, Brook Olga R., Hochman Mary, AJR: American Journal of Roentgenology : Including Diagnostic Radiology, Radiation Oncology, Nuclear Medicine, Ultrasonography and Related Basic Sciences . 2016,第3期

机译：沟通误差在放射学中的影响，患者护理，客户满意度和工作流程效率
2. The impact of health literacy, patient-centered communication and shared decision-making on patients’ satisfaction with care received in German primary care practices [J] . Sibel Vildan Altin, Stephanie Stock BMC Health Services Research . 2016,第1期

机译：健康素养，以患者为中心的交流和共同决策对德国初级保健实践中患者对护理满意度的影响
3. The impact of gender on medical visit communication and patient satisfaction within the Japanese primary care context [J] . Ikuko Noro, Debra L. Roter, Satoko Kurosawa, Journal of the Medical Association of Thailand =: Chotmaihet thangphaet . 2018,第2期

机译：性别对日本初级保健背景下的医疗访问和患者满意度的影响
4. THE INFLUENCE OF INTERPERSONAL COMMUNICATION CUSTOMER CARE ON PATIENT SATISFACTION AT ORTHOPAEDIC HOSPITAL PURWOKERTO [C] . Deassy Ratna Juwita Sari, Roro Retno Wulan, Ruth Mei Ulina International Conference on Transformation in Communications . 2018

机译：人际交流客户关怀对骨科医院Pumwokerto患者满意度的影响
5. The Effects of Hospital Integration on Patient Cost, Medical Errors and Customer Satisfaction: A Case Study on India. [D] . Dorle, Sudhir P. 2017

机译：医院整合对患者费用，医疗失误和客户满意度的影响：以印度为例。
6. The impact of health literacy patient-centered communication and shared decision-making on patients’ satisfaction with care received in German primary care practices [O] . Sibel Vildan Altin, Stephanie Stock 2016

机译：健康素养以患者为中心的交流和共同决策对德国初级保健实践中患者对护理满意度的影响
7. The impact of health literacy, patient-centered communication and shared decision-making on patients’ satisfaction with care received in German primary care practices [O] . 2016

机译：健康素养，以患者为中心的交流和共同决策对德国初级保健实践中患者对护理满意度的影响

Impact of Communication Errors in Radiology on Patient Care, Customer Satisfaction, and Work-Flow Efficiency

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