COMBINING SEMANTIC TECHNOLOGIES AND DATA MINING TO ENDOW BSS/OSS SYSTEMS WITH INTELLIGENCE - Particularization to an International Telecom Company Tariff System

摘要

Businesses need to "reduce costs" and improve their "time-to-market" to compete in a better position. Systems must contribute to these two goals through good designs and technologies that give them agility and flexibility towards change. Semantics and Data Mining are two key pillars to evolve the current legacy systems towards smarter systems that adapt to changes better. In this article we present some solutions to evolve the existing systems, where the end user has the possibility of modifying the functioning of the systems incorporating new business rules in a Knowledge Base.