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质量管理——组织的质量——实现持续成功的指南
发布单位:美国-软件工程流程技术(US-SSPT)
标准状态:现行
标准号:Checklist for Standard ISO 9004:2018
发布时间:2018-08-01
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实施时间:摘要: New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!This checklist defines all the artifacts defined in the ISO 9004:2018 standard. It also assigns a maturity level to each artifact that can be used to assess the maturity level of an organization. In this "guidance" standard there are no "required" artefacts (no "shalls") only "suggested" items.For 20 + years Software Engineering Process Technology (SEPT) has produced checklists for standards that address software issues. To reduce the fog surrounding these types of standards SEPT has produced checklists for standards since 1994. This is another checklist related to quality standards.ISO 9004 will provide your organization with guidance and support to achieve sustained success by using a quality management approach. This approach can be used by any organization, regardless of size, type and activity. To document that an organization has achieved a certain quality maturity level the standard recommends that the organization produce and use certain quality artifacts (Procedure, Policy, Plan, Records, Document, Audits and Review) at each maturity level. However, what constitutes physical evidence (Artifacts) to meet the guidance outlined in ISO 9004 is sometimes difficult to identify. To bridge this gap the author and SEPT experts have identified items of physical evidence called out in the standard based on their knowledge of the document and their experience in the quality field. Each item of physical evidence that was identified by these experts is listed in the checklist as; policy, procedure, plan, records, document or reviews.ISO 9004 promotes self-assessment as an important tool for the review of the maturity level of an organization. This self-assessment can provide an overall view of the performance of an organization and degree of maturity of their management system. To aid in this transition from physical evidence to maturity level, the checklist identifies the maturity level associated with each piece of physical evidence called out in the checklist. Since the standard does not assign a maturity level to an item of physical evidence the author and SEPT experts have assigned a maturity level to each piece of physical evidence listed. The maturity level is marked in brackets () after the artefact in each checklist. This assigning of maturity level was based on the expert knowledge of the standard and their experience in the quality field.The SEPT checklists are constructed around a classification scheme of physical evidence comprised of policies, procedures, plans, records, documents, audits, and reviews. There must be an accompanying record of some type when an audit or review has been accomplished. This record would define the findings of the review or audit and any corrective action to be taken. For the sake of brevity this checklist does not call out a separate record for each review or audit. All procedures should be reviewed but the checklist does not call out a review for each procedure, unless the standard calls out the procedure review. In this checklist, "manuals, reports, scripts and specifications" are included in the document category. In the procedure category, guidelines are included when the subject standard references another standard for physical evidence. The checklist does not call out the requirements of the referenced standard.The checklist is available in PDF or word format. The latter format allows you to tailor the document to your business case or the media that your organization wants to use the checklist in such as excel web page format or any other end product type in order to meet compliance with the standard in the most efficient way possible.This product comes with 4 hours of free consultation, from experts that have firsthand knowledge of the underlying standard, to answer questions on the standards and checklists and is valid for 60 days after purchase of the product. -
ISO 9001-2015标准质量管理检查表-要求
发布单位:美国-软件工程流程技术(US-SSPT)
标准状态:现行
标准号:SEPT ISO 9001 Checklist
发布时间:2015-12-03
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实施时间:摘要: This product comes with 4 hours of free consultation. SEPT will answer any question concerning the standard or Checklist for 60 days after purchase.New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!The purpose of this checklist is to ensure that an organization does not overlook any facet of physical evidence that is called out or implied in ISO 9001:2015. In total there are 77 required artefacts and 433 suggested artefacts included in the SEPT checklist. Below is a table showing the required artifacts by type.Required ArtifactsProceduresPlansRecordsDocumentsAuditsReviewsTotal15381321877The process of defining what is necessary for compliance with a quality management process standard such as "ISO Standard 9001:2015" is often confusing and laborious because the directions contained in the standards are unclear or ambiguous. To aid in determining what is actually "required" by the document in the way of physical evidence of compliance, the experts at SEPT have produced this checklist. This checklist is constructed around a classification scheme of physical evicence comprised of policies, procedures, plans, records, documents, audits, and reviews. There must be an accompanying record of some type when an audit or review has been accomplished. This record would define the findings of the review or audit and any corrective action to be taken.For the sake of brevity this checklist does not call out a separate record for each review or audit. All procedures should be reviewed but the checklist does not call out a review for each procedure, unless the standard calls out the procedure review.In this checklist "manuals, reports, scripts and specifications" are included in the document category. When the subject standard references another standard for physical evidence, the checklist does not call out the requirements of the referenced standard.The Author has carefully reviewed the document "ISO Standard 9001:2015 Quality management systems - Requirements" and defined the physical evidence required based upon this classification scheme. SEPT has conducted a second review of the complete list to ensure that the documents' producers did not leave out a physical piece of evidence that a "reasonable person" would expect to find. It could certainly be argued that if the document did not call it out then it is not required; however if the standard was used by an organization to improve its process, then it would make sense to recognize missing documents. Therefore, there are documents specified in this checklist that are implied by the standard, though not specifically called out in the document, and they are designated by an asterisk (*) throughout this checklist. If a document is called out more than one time, only the first reference is stipulated.There are occasional situations in which a procedure or document is not necessarily separate and could be contained within another document. For example, the "Design and Development Verification Plan" could be a part of the "Design and Development Plan". The Author has called out these individual items separately to ensure that the organization does not overlook any facet of physical evidence. If the organization does not require a separate document, and an item can be a subset of another document or record, then this fact should be denoted in the detail section of the checklist for that item. This should be done in the form of a statement reflecting that the information for this document may be found in section XX of Document XYZ. If the organizational requirements do not call for this physical evidence for a particular project, this should also be denoted with a statement reflecting that this physical evidence is not required and why. The reasons for the evidence not being required should be clearly presented in this statement. Further details on this step are provided in the Detail Steps section of the introduction. The size of these documents could vary from paragraphs to volumes depending upon the size and complexity of the project or business requirements.General Principles of SEPT Checklist for the ISO Standard 9001:2015 Quality management systems - RequirementsThis checklist was prepared by analyzing each clause of this document for the key words that signify a:PolicyProcedurePlanRecordsDocument ( Including Manuals, Reports, and Specifications)AuditReviewThis checklist specifies evidence that is unique. After reviewing the completed document, the second review was conducted from a common sense "reasonable man" approach. If a document or other piece of evidence appeared to be a required artefact, but was not called out in the document, then it is added with an asterisk (* - suggested artefacts) after its notation in the checklist. The information was transferred into checklist tables, based on the type of product or evidence.The checklist will allow the organization to divide the compliance activity into manageable work packages such as procedures, plans, documents etc.The checklist is available in PDF or word format. The latter format allows you to tailor the document to your business case or the media that your organization wants to use the checklist in such as excel web page format or any other end product type in order to meet compliance with the standard in the most efficient way possible.The checklist comes with 4 hours of free consultation, from experts that have firsthand knowledge of the underlying standard, to answer questions on the standards and checklists and is valid for 60 days after purchase of the product. -
ISO/IEC/IEEE 42010:2011标准的证据产品清单-系统和软件工程-体系结构描述
发布单位:美国-软件工程流程技术(US-SSPT)
标准状态:现行
标准号:SEPT ISO/IEC 42010 Checklist
发布时间:2012-07-28
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实施时间:摘要: This product comes with 4 hours of free consultation. SEPT will answer any question concerning the standard or Checklist for 60 days after purchase.New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!The process of defining what is necessary for compliance with a process standard such asISO/IEC/IEEE 42010:2011 is often confusing and laborious because the directions contained in the standards are unclear or ambiguous. To aid in determining what is actually required by the document in the way of physical evidence of compliance, the experts at SEPT have produced this checklist. This checklist is constructed around a classification scheme of physical evidence comprised of policies, procedures, plans,records, documents, audits, and reviews. There must be an accompanying record of some type when an audit or review has been accomplished. This record would define the findings of the review or audit and any corrective action to be taken. For the sake of brevity this checklist does not call out a separate record for each review or audit. All procedures should be reviewed but the checklist does not call out a review for eachprocedure, unless the standard calls out the procedure review.In this checklist, manuals, reports, scripts and specifications are included in the document category. When the subject standard references another standard for physical evidence, the checklist does not call out the full requirements of the referenced standard, only the expected physical evidence that should be available.The Checklist clarifies what is required for compliance through a product evidence list that will assist any organization in meeting the requirements of this standard. Use of the Checklist will save time and money, and may aid in meeting certain governmental requirements. This is an aid that will pay dividends. A quality product at a reasonable price! -
ISO/IEC标准20000-1:2011信息技术服务管理第1部分:服务管理系统要求检查表
发布单位:美国-软件工程流程技术(US-SSPT)
标准状态:现行
标准号:SEPT ISO/IEC 20000-1 Checklist
发布时间:2011-10-01
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实施时间:摘要: This product comes with 4 hours of free consultation. SEPT will answer any question concerning the standard or Checklist for 60 days after purchase.New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!Now! The experts at SEPT have produced a checklist for ISO/IEC 20000-1:2011. ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.ISO/IEC 20000-1:2011 can be used by:an organization seeking services from service providers and requiring assurance that their service requirements will be fulfilled;an organization that requires a consistent approach by all its service providers, including those in a supply chain;a service provider that intends to demonstrate its capability for the design, transition, delivery and improvement of services that fulfill service requirements;a service provider to monitor, measure and review its service management processes and services;a service provider to improve the design, transition, delivery and improvement of services through the effective implementation and operation of the SMS;An assessor or auditor as the criteria for a conformity assessment of a service provider's SMS to the requirements in ISO/IEC 20000-1:2011.ISO/IEC 20000-1:2011 promotes the adoption of an integrated process approach to effectively deliver managed services to meet business and customer requirements. For an organization to function effectively it has to identify and manage numerous linked activities. Co-ordinated integration and implementation of the service management processes provides the ongoing control, greater efficiency and opportunities for continual improvement.Organizations require increasingly advanced facilities (at minimum cost) to meet their business needs. With the increasing dependencies in support services and the diverse range of technologies available, service providers can struggle to maintain high levels of customer service. Working reactively, they spend too little time planning, training, reviewing, investigating, and working with customers. The result is a failure to adopt structured, proactive working practices. Those same service providers are being asked for improved quality, lower costs, greater flexibility, and faster response to customers.In contrast, effective service management delivers high levels of customer service and customer satisfaction. It also recognizes that services and service management are essential to helping organizations generate revenue and be cost-effective. The ISO/IEC 20000 series enables service providers to understand how to enhance the quality of service delivered to their customers, both internal and external.The ISO/IEC 20000 series draws a distinction between the best practices of processes, which are independent of organizational form or size and organizational names and structures. The ISO/IEC 20000 series applies to both large and small service providers, and the requirements for best practice service management processes are independent of the service provider's organizational form. These service management processes deliver the best possible service to meet a customer's business needs within agreed resource levels, i.e. service that is professional, cost-effective and with risks which are understood and managed.Difference between the 2011 version and the 2005 versionThe 2011 standard contains:A method of defining the scope of the service management systemChange of terminology to reflect global usage of the standardClarification of the processes operated by others in the systemCloser alignment to ISO 9001 and ISO/IEC 27001Defining that the PDCA methodology applies to the service management systemPut all management system requirements in one clauseRequirements for the design and migration of new and changed servicesUpdate of the definition section of the standardUse of a new term "service management system"This checklist was prepared by analyzing each clause of this document for the key words that signify a policy, procedure, plan, record, document, audit, or review. The Checklist provides an easy-to-use classification scheme of physical evidence comprised of procedures, plans, records, documents, audits, and reviews. The number required or suggested by this document is over.The Checklist clarifies what is required for compliance through a product evidence list that will assist any organization in meeting the requirements of this standard. Use of the Checklist will save time and money, and may aid in meeting certain governmental requirements. This is an aid that will pay dividends. A quality product at a reasonable price! -
ISO 9004-2009《组织持续成功的管理——质量管理方法》检查表
发布单位:美国-软件工程流程技术(US-SSPT)
标准状态:历史
标准号:SEPT ISO 9004 Checklist
发布时间:2010-10-01
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实施时间:摘要: This product comes with 4 hours of free consultation. SEPT will answer any question concerning the standard or Checklist for 60 days after purchase.New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!ISO 9004 will provide your organization with guidance and support to achieve sustained success by a quality management approach. It can be used by any organization, regardless of size, type and activity. However, what constitutes physical evidence to meet the guidance outlined in ISO 9004 is sometimes difficult to identify. To bridge this gap the author and SEPT experts have identified items of physical evidence called out in the standard based on their knowledge of the document and their experience in the quality field. Each item of physical evidence that was identified by these experts is listed in the checklist as; policy, procedure, plan, records, document or reviews.ISO 9004 promotes self-assessment as an important tool for the review of the maturity level of an organization. This self-assessment can provide an overall view of the performance of an organization and degree of maturity of their management system. To aid in this transition from physical evidence to maturity level, the checklist identifies the maturity level associated with each piece of physical evidence called out in the checklist. Since the standard does not assign a maturity level to an item of physical evidence the author and SEPT experts have assigned a maturity level to each piece of physical evidence listed. This assigning of maturity level was based on the expert knowledge of the standard and their experience in the quality field.ISO 9004 provides a wider focus on quality management than ISO 9001. It addresses the needs and expectations of all relevant interested parties. It also provides guidance for the systematic and continual improvement of your organization's overall performance. The checklist is an implementation tool that complements the use of ISO 9004 within your organization.To support the use of ISO 9004:2009 this checklist is constructed around a classification scheme of physical evidence comprised of policies, procedures, plans, records, documents, and reviews.There are over 250 suggested items of physical evidence.In this checklist "manuals, reports, scripts and specifications" are included in the document category.Order this documentation tool today! -
ISO/IEC标准15288:2008系统和软件工程系统生命周期过程的产品清单
发布单位:美国-软件工程流程技术(US-SSPT)
标准状态:历史
标准号:SEPT ISO/IEC 15288 Checklist
发布时间:2008-12-01
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实施时间:摘要: This product comes with 4 hours of free consultation. SEPT will answer any question concerning the standard or Checklist for 60 days after purchase.New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!Now!The experts at SEPT have produced a checklist for the major system engineering standard: ISO/IEC 15288:2008, Systems and software engineering-System life cycle processes. This Checklist uses a classification scheme of physical evidence comprised of procedures, plans, records, documents, audits, and reviews. This standard calls out or suggests over 800+ items of physical evidence.This checklist was prepared by analyzing each clause of this document for the key words that signify a policy, procedure, plan, record, document, audit, or review. The Checklist provides an easy-to-use classification scheme of physical evidence comprised of procedures, plans, records, documents, audits, and reviews. The number required or suggested by this document is over.The Checklist clarifies what is required for compliance by providing an easy-to-use product evidence list that will assist any organization to meet the requirements of this important standard. Use the Checklist to save time and money, it may also aid in meeting certain governmental requirements. The Checklist is a quality product at a reasonable price! -
ISO/IEC 90003:2004供应商评估清单
发布单位:美国-软件工程流程技术(US-SSPT)
标准状态:历史
标准号:SEPT ISO/IEC 90003 Supplier Checklist
发布时间:2006-01-18
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实施时间:摘要: This product comes with 4 hours of free consultation. SEPT will answer any question concerning the standard or Checklist for 60 days after purchase.New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!Many companies have asked SEPT-"Do you have a checklist to use with our software suppliers to determine if they meet the requirements of Standard ISO/IEC 90003:2004?"These vendors stated they wanted a checklist that contained only basic requirements and no suggested artifacts. After determining our customer's needs SEPT has developed this checklist to meet that requirement at an optimum price. The purpose of this document (Checklist) is to assist a company to determine if their "software" supplier(s) meet the requirements of Standard ISO/IEC 90003:2004Software engineering: Guidelines for the application of ISO 9001:2000to computer software.This document is designed to be used to:Determine if a potential supplier has in place the key software process (artifacts), orQualify a supplier as approved for use, orProvide a checklist for audit or review of a supplier.This checklist was prepared by analyzing each clause of this document for the key words that signify a policy, procedure, plan, record, document, audit, or review.This checklist specifies evidence that is unique. This Checklist clarifies what is required for compliance by providing an easy-to-use product evidence list. Use the Checklist to save time and money in qualifying your suppliers.A quality product at a reasonable price!New!Interested in an unlimited 5-year corporate license for this product?ContactSoftware Engineering Process Technology (SEPT) for more information! Tel. 425-391-2344, Fax 425-557-9419. -
9月ISO/IEC 90003:2004检查表产品23
发布单位:美国-软件工程流程技术(US-SSPT)
标准状态:历史
标准号:SEPT ISO/IEC 90003 Checklist
发布时间:2004-03-12
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实施时间:摘要: This product comes with 4 hours of free consultation. SEPT will answer any question concerning the standard or Checklist for 60 days after purchase.New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!SEPT is proud to announce the release of is new checklist for ISO/IEC 90003. This is the replacement for the old standard ISO 90003. The experts at SEPT have produced a checklist for a major software engineering quality standard, ISO/IEC 90003:2004, Software Engineering: Guidelines for the Application of ISO 9001:2000 for Computer Software. The Checklist uses a classification scheme of physical evidence comprised of procedures, plan, records, documents, audits, and review. This checklist defines:All required itemsAll items required by ISO/IEC 12207 Software Life Cycle Processes as referenced by ISO/IEC 90003:2004Suggested items to comply with best practice in the software engineering profession -
ANSI/UL 1998-2004可编程组件软件标准产品32的证据产品清单
发布单位:美国-软件工程流程技术(US-SSPT)
标准状态:历史
标准号:SEPT UL 1998 Checklist
发布时间:2004-10-27
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实施时间:摘要: This product comes with 4 hours of free consultation. SEPT will answer any question concerning the standard or Checklist for 60 days after purchase.New! Order the "Self-Extracting File Format" option to get this product in an editable Microsoft Word document!Now!The experts at SEPT have revised this checklist to reflect revision 1 to this major software engineering document: ANSI/UL 1998 Standard for Software in Programmable Components. This standard is used by the fuel cell and medical device business community. The ANSI/UL 1998 standard is focused toward application-specific, non-networked software in a programmable component embedded in a product for which a failure may result in injury to persons.In addition, ANSI/UL 1998 is a reference software standard intended to be used in conjunction with any product specific safety standards that address safety requirements for the identified programmable component and the product hardware. A general software configuration of a microprocessor based programmable component typically includes the operating system or executive software, communication software, micro-controller, input/output hardware, and any generic software libraries, database management or user interface software.The Checklist provides an easy-to-use classification scheme of physical evidence comprised of policies, procedures, plans, records, documents, audits, and reviews. The Checklist clarifies what is required for compliance though a product evidence list that will assist any software organization in meeting the requirements of this standard.Use of the Checklist will save time and money, and may aid in meeting certain governmental requirements.A quality software engineering aid at a reasonable price!New!Interested in an unlimited 5-year corporate license for this product?ContactSoftware Engineering Process Technology (SEPT) for more information! Tel. 425-391-2344, Fax 425-557-9419.