GRAPHIC KNOWLEDGE BASE-BASED QUESTION AND ANSWER METHOD AND DEVICE, STORAGE MEDIUM, AND APPARATUS

摘要

Disclosed in present application are a graphic knowledge base-based question and answer method and device, a storage medium, and an apparatus. The method comprises: carrying out voice detection, and when a questioning voice of a user is detected, performing voice recognition on the questioning voice to obtain questioning text information; on the basis of artificial intelligence, performing element recognition on the questioning text information by means of a preset element recognition model to obtain a questioning element corresponding to the questioning text information; obtaining knowledge elements of a plurality of stored problems in a preset graphic knowledge base; performing matching between the questioning element of the questioning text information and the knowledge elements of the stored questions, and if matching succeeds, displaying an answer corresponding to the successfully matched stored question. On the basis of element matching, the accuracy in question matching is improved, so that the accuracy and efficiency of intelligent questioning and answering are improved.