Multi-lingual prompt management system for a network applications platform

摘要

In combination with the Network Application Platform (NAP), a Speech Interface to NAP (SPIN) creates or modifies a SPIN application for each language in which the prompts of a Network Application deployed on NAP are to be spoken. A prompt is mapped into a sequence of static and dynamic elements. Each SPIN application owns the prompt mappings, elements and element voice for the prompts to be played. The Network Application issues a PEP command to a Prompt Expansion Processor (PEP) to play an identified prompt in a language identified by a SPIN application ID. The command supplies the dynamic data to be played at the positions of the dynamic elements in the prompt definition PEP expands the command into a sequence of NAP Message IDs to play the sequence of NAP voice messages corresponding to the static and dynamic elements of the prompt mapping. The dynamic data is categorized into dynamic element types. A Dynamic Element Table contains an ordered list of logically grouped elements to support the dynamic data of a SPIN application. A Modular Dynamic Data Processor (MDDP) together with the Dynamic Element Table, in response to a dynamic element in a prompt and the dynamic data in the prompt command, expand the dynamic data in accordance with the dynamic element type. A user, to accommodate requirements of the SPIN application language, creates and deletes elements and voice therefor, reorders elements of prompt mappings, and varies the format in which the dynamic data is played utilizing the MDDP.